Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
The prices will range on each floor plan depending on the updates done inside the apartment &/or the floor level it is on. Updated units may include newer flooring, countertops, kitchen appliances, lighting, faucets, and front-loading washer/dryer.
What is the application fee and is it refundable?
Application fees are $35 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee may apply. All application fees are nonrefundable.
How do I apply?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
Which utilities do I pay?
All utilities. Water, Sewer, Trash, and Gas are billed in addition to your monthly rent. OPPD needs to be set up in the resident’s name. Additional fee’s will be applied if OPPD is not set up correctly.
What is the security deposit?
Security deposits will vary depending on qualifying criteria & floor plan. Additional deposit may be required based on conditional results.
When is my rent payment due?
Rent is always due on or before the first of the month.
What day of the month am I liable for a late charge?
Rent is always due on the first and a $75 late fee is assessed on the 6th of every month (even Sundays and holidays) & if applicable concessions will be charged back.
How can I pay my rent?
You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments. You can also pay in the office with a personal check, bank money order, or cashiers check.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $200 pet fee for one and $300 for two. Monthly pet rent is $25/pet. Breed restrictions apply, please contact the office.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. 60-day notice is required before vacating your apartment, and the lease buy-out fee is one and a half times the rent amount.
How can I refer a friend?
If you love Georgetowne Apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible through, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?
Yes, Cox Communications works well on property. But you are not limited to just them. You are able to have a satellite dish at an additional $200 refundable deposit.
Can I grill on property?
Electric grills are allowed.
Propane grills are only allowed with a 1 pound tank. Charcoal grills are prohibited. Charcoal grill area located by office for your convenience.
I’m locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. If locked out after hours, resident is responsible to call a locksmith.
I’ve lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.